Terms of Service

Welcome to Pizzapizza, Canada's premier pizza delivery service! By accessing our website at pizzapiizza.com, placing orders through our platform, or using any of our pizza delivery services, you agree to be bound by these Terms of Service. These terms constitute a legally binding agreement between you and Pizzapizza.

If you do not agree with any part of these terms, please discontinue use of our pizza pizza delivery service immediately. Your continued use of our platform constitutes acceptance of any updates or modifications to these terms.

Pizzapizza operates as a comprehensive pizza delivery platform serving customers across Canada. Our services include online ordering, telephone orders, mobile app ordering, and prompt delivery of freshly prepared pizzas and related food items to your specified location.

We strive to provide accurate delivery time estimates, but actual delivery times may vary based on weather conditions, traffic, order volume, and geographic location. Pizza pizza delivery is available within our designated service areas only.

• Online ordering through pizzapiizza.com
• Mobile application ordering
• Telephone order placement
• Real-time order tracking
• Multiple payment options
• Customer support services

As a user of Pizzapizza services, you agree to provide accurate and complete information when placing orders. This includes correct delivery addresses, contact information, and payment details. You are responsible for ensuring someone is available to receive your pizza pizza delivery at the specified location.

All pizza pizza orders are subject to acceptance by Pizzapizza. We reserve the right to refuse or cancel orders at our discretion, including but not limited to cases of suspected fraudulent activity, unavailable items, or delivery location restrictions.

Payment is required at the time of order placement for online and app orders. For telephone orders, payment may be collected upon delivery. We accept major credit cards, debit cards, and cash payments where applicable.

Pizzapizza strives to deliver your pizza pizza order within the estimated timeframe provided at checkout. Delivery times are estimates only and may be affected by factors beyond our control, including weather conditions, traffic, and order volume during peak periods.

Our pizza pizza delivery service operates within designated delivery zones. Delivery fees may apply based on distance and location. Customers must be available to receive their order at the specified delivery address during the estimated delivery window.

Order cancellations may be possible if requested immediately after placement and before preparation begins. Once your pizza pizza order enters the preparation phase, cancellation may not be possible. Refunds are processed on a case-by-case basis and typically take 3-5 business days to appear on your account.

If you experience issues with your pizza pizza delivery or order quality, please contact our customer service team immediately. We are committed to resolving any concerns and ensuring customer satisfaction with our pizza delivery service.

Pizzapizza's liability is limited to the maximum extent permitted by Canadian law. Our total liability for any claims arising from your use of our pizza pizza delivery service shall not exceed the amount paid for the specific order in question.

We are not liable for indirect, incidental, special, or consequential damages arising from your use of our services. This includes but is not limited to lost profits, business interruption, or loss of data related to your pizza pizza order experience.

Your privacy is important to us. Pizzapizza collects and processes personal information in accordance with Canadian privacy laws and our Privacy Policy. This includes information necessary to process your pizza pizza orders, facilitate delivery, and improve our services.

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. Your information is used solely for providing pizza pizza delivery services and enhancing your customer experience.

Pizzapizza reserves the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting on our website at pizzapiizza.com. We will make reasonable efforts to notify users of significant changes through email or prominent website notices.

Your continued use of our pizza pizza delivery service after any modifications constitutes acceptance of the updated terms. If you do not agree with the changes, you should discontinue using our services.

If you have questions about these Terms of Service or need assistance with your pizza pizza order, please contact our customer service team. We're committed to providing excellent support for all Pizzapizza customers across Canada.